Come join the Fort McClellan Credit Union in our mission to foster our community by supporting financial well-being for all!
Role:
Assists members with loan requests. Provides clerical and administrative support to process and close member loans. This is an entry level position.
Essential Functions & Responsibilities:
-Interviews members in person or by telephone to assist them in preparing loan applications. Obtains personal and financial information. Answers questions and advises members of loan options, repayment schedules, interest rates, collateral requirements, and other loan details
-Gathers and organizes required supporting documents for loan closings. Verifies and examines documents for accuracy and completeness. Refers the loan to Loan Officer for review and approval.
-Process and release titles in a timely manner; prepares necessary documents for titling of all collateral for applicable loans; follows up on outstanding title issues to ensure liens are perfected within a reasonable timeframe.
-Contacts members concerning acceptance or rejection of loan applications. Sets up appointments for loan closings.
-Disburses loan funds. Files loan documents with appropriate agencies.
-Identifies opportunities to cross-sell new or additional services or products to members.
-Enters and maintains accurate loan information on computer operating system and prepares required reports for management.
-Performs other job-related duties as assigned.
Experience:
One year to three years of similar or related experience. Education A high school education or GED.
Interpersonal Skills:
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills:
General office equipment such as calculators, computers, photocopiers, and scanners. Demonstrates carefulness about detail and thoroughness in completing work tasks. Working knowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Please note - submitting a resume does not guarantee any future action by Fort McClellan Credit Union.
Job Type: Full-time
Pay: $15.36 - $23.05 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Anniston, AL 36207: Relocate before starting work (Required)
Work Location: In person