Are you a licensed insurance professional with a passion for providing exceptional customer service? Join our team as a Licensed Insurance Customer Service Agent and help us deliver top-notch service to our valued clients. We are seeking individuals with the following characteristics:
- Licensed: You must hold a valid insurance license in [State/Region] to be considered for this position.
- Customer-Focused: You genuinely enjoy assisting customers and have a knack for resolving their inquiries and concerns promptly and courteously.
- Knowledgeable: You possess a strong understanding of insurance products, terminology, and regulations. You're comfortable explaining policy details and coverage options to clients.
- Excellent Communication Skills: You communicate clearly and effectively, both verbally and in writing. You can convey complex information in a way that's easy for customers to understand.
- Problem Solver: You thrive in finding solutions to customer issues. Whether it's addressing billing questions, processing policy changes, or handling claims inquiries, you're resourceful and proactive.
- Attention to Detail: Accuracy is crucial in the insurance industry. You have a keen eye for detail and ensure that all customer information and transactions are handled with precision.
- Team Player: You collaborate effectively with colleagues and contribute to a positive work environment. You're willing to assist teammates and share knowledge to ensure the success of the team as a whole.
- Tech-Savvy: Proficiency with computer systems and insurance-related software is essential. Experience with CRM platforms or insurance management systems is a plus.
- Adaptable: The insurance landscape is constantly evolving. You're flexible and open to learning new processes and procedures to keep pace with industry changes.
- Empathetic: You understand that insurance-related issues can be stressful for customers. You approach each interaction with empathy and patience, striving to provide a personalized experience that instills confidence and trust.
If you meet these criteria and are eager to join a dynamic team dedicated to delivering exceptional service, we encourage you to apply! In addition to competitive compensation and benefits, you'll have the opportunity to grow your career in the insurance industry with a company that values your expertise and contributions.
To apply, please submit your resume and a cover letter outlining how your skills and experience align with the requirements of this position. We look forward to hearing from you!
This is a salaried position with bonus and commission opportunities.
Job Type: Permanent
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Paid time off
- Vision insurance
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
License/Certification:
- Insurance Producer License (Required)
- Life Insurance License (Preferred)
Ability to Commute:
- Spring, TX 77379 (Required)
Ability to Relocate:
- Spring, TX 77379: Relocate before starting work (Required)
Work Location: In person