Job Overview:
We are seeking a detail-oriented and compassionate New Patient Coordinator/ Front Office Receptionist to join our healthcare team. The ideal candidate will be responsible for managing patient inquiries, scheduling appointments, and providing exceptional customer service in a medical setting.
Duties:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and address patient inquiries promptly and courteously
- Schedule patient appointments and follow-ups efficiently
- Verify insurance information and collect co-payments
- Maintain patient records accurately and confidentially
- Collaborate with medical staff to ensure smooth patient flow
- Assist with administrative tasks as needed
Qualifications:
- Previous experience in an administrative role, preferably in a healthcare setting
- Knowledge of medical receptionist duties or experience in a medical office is a plus
- Familiarity with medical office procedures and patient service best practices
- Proficiency in Medent or similar electronic health record systems
- Excellent communication skills and ability to handle phone systems effectively
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
This position offers the opportunity to work in a dynamic healthcare environment, providing essential support to patients and medical staff. If you are passionate about delivering top-notch patient care and have the required qualifications, we encourage you to apply for the Patient Coordinator role.
Job Type: Full-time
Pay: $16.50 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Canton, OH 44718 (Required)
Ability to Relocate:
- Canton, OH 44718: Relocate before starting work (Required)
Work Location: In person