We are currently seeking knowledgeable, friendly, high energy candidates for our Internet Sales Manager position. The dealership is located in Greenacres, FL and is expanding. If you are looking for an opportunity that provides training, offers growth opportunities, and has a great compensation plan, contact us immediately. We are looking for individuals to add to our team and make an impact!
Responsibilities:
· The Internet Sales Manager is responsible for overseeing the receipt, processing, verifying, and distribution of information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information. Essential Duties as following;
· Ensure all guest inquiries are managed with a focus on 100% guest satisfaction.
· Project a friendly and helpful demeanor while answering questions and inquiries from guests and associates, as well as providing general or related vehicle sales information.
· Maintain and communicate exceptional product and inventory knowledge to our guests.
· Gather and track all guest data as directed; accurately enter into CRM.
· Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
· Work in close proximity with Internet Sales Representatives in a team based environment.
· Facilitate timely follow up on all internet leads.
· Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
· Partner with leadership on activities in the dealership / outside the call center. Communicate with the dealership management or front-line employees on behalf of our guests.
· Participate in departmental and dealership meetings; other duties as assigned by management.
Qualifications
· Ability to lead a team and hold them accountable to daily standards.
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
· Proficient in basic math and writing skills.
· Proven customer service track record or obvious desire to provide next level customer service.
· Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).
· Pass drug testing, background investigation/interview and pre-employment assessment.
· Spanish speaking is a plus!!!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Compensation package:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Quarterly bonus
Schedule:
- 10 hour shift
- 8 hour shift
- Rotating weekends
Application Question(s):
- Do you live within 25 miles of this Dealership?
Experience:
- Internet Sales Mgmt: 2 years (Required)
Work Location: In person