Required Skills:
- Technically savvy with a demonstrated ability to resolve computing problems.
- Knowledge of Windows desktop Operating Systems
- Proven Customer Service Experience
- Ability to multitask and pivot based on workload.
- Quickly analyze and diagnosis hardware, software, application, and network problems in a desktop environment
- Ability to follow Standard Operating Procedures and articulate when a problem occurs with those procedures.
- Ability to assisted lift to 50 lbs. 8. Ability to work with hand tools, whether manual or powered.
Nice to Have:
- CompTIA A+ Certification
- ITIL Foundations Certification
Job Type: Contract
Pay: $45.00 - $55.00 per hour
Expected hours: 40 per week
Schedule:
Experience:
- Provisioning: 1 year (Required)
- Distribution: 1 year (Required)
- Desktop support: 6 years (Required)
- Windows: 1 year (Required)
License/Certification:
Work Location: In person