This role requires our front desk coordinator to be fluent in Spanish. Please do not apply unless you are bilingual.
Responsibilities
Answer multiple line telephone system and route
or screen calls; provide detailed name and
information descriptions
Answer phones-transfer callers to the appropriate
individuals
Take detailed messages for the legal team
Greet and assist visitors
Calendar management
Data entry for intakes
Upload documents into correct files and notify the
legal team
File downloading and organizing
Drop off packages and sort mail
Order and stocking supplies
Qualifications
Experience with high-volume calls
preferred
- Must be a positive team player and able to
function in a fast-paced, high volume work
environment
Must be able to multitask, be organized, and
be able to prioritize tasks appropriately
Maintain a professional demeanor and
appearance
Attention to detail, accuracy, and
dependability
Display superior written and oral
communication skills and employ effective
listening skills
Must be empathetic and patient
3+ years of customer service experience
preferred
Bilingual is highly encouraged.
Job Type: Full-time
Pay: $42,000.00 - $46,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person