Position Title: Billing Associate
Location: 100% Onsite - Broadway, Lorain, OH
Hours: Monday-Friday, 8:00am - 4:30pm
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PRIMARY PURPOSE*
The Billing Associate works closely with insurance carriers, providers and fellow staff to meet the billing and payment needs of our patients and the organization as a whole.
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EDUCATION AND CERTIFICATION REQUIREMENTS*
- Must have a high school diploma or GED.
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SKILL AND EXPERIENCE REQUIREMENTS*
- At least 2 years of dental billing experience, preferably in a community health center environment.
- Must have knowledge of insurance processes and procedures.
- Strong computer skills with proficiencies in Outlook, Word, Excel, and electronic claims filing.
- Knowledge of dental and medical terminology in order to properly code.
- Ability to independently coordinate multiple tasks.
- Ability to maintain a calm and professional demeanor and communicate enthusiastically with patients.
- Ability to be responsive in working with a culturally-diverse patient population.
- Ability to work cooperatively with others.
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PHYSICAL DEMANDS*
- Extensive use of computer and telephone.
- Some lifting of supplies and equipment up to 50 lbs.
- 20% walking or standing, 80% sitting at a desk.
- Category III re: exposure to blood, bodily fluids, and communicable diseases.
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ESSENTIAL FUNCTIONS*
- Gather all pertinent information required to complete the billing process which includes but is not limited to the follow actions:
- enter charges, payments, and adjustments into the practice management system
- prepare and transmit electronic insurance claims
- print and mail paper insurance claims and patient statements
- review denied claims and resubmit as appropriate
- monitor reimbursements
- Investigate instances of low reimbursement and stay current with changes in reimbursement regulations.
- Must maintain accurate records.
- Obtain patient financial history and determine their ability to pay current charges based on federal poverty guidelines, when needed.
- Comply with HIPAA guidelines as all times
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BENEFITS*
- Excellent Training and Orientation Program
- Paid Holidays
- Generous Paid Time Off (PTO)
- Health, Dental, and Vision Insurance
- Prescription Coverage
- Employer Paid Life Insurance
- Employer Paid Short- and Long-Term Disability
- 401(k) Retirement Plan
- Giving back, outreach, and true advocacy to the patient community we serve.
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Equal Opportunity Employer_
Job Type: Full-time