Position Summary
The Community Affairs and Small Business Officer is responsible for fostering strong relationships between the Agency and the local community, government officials, and small businesses. This role ensures the Agency's initiatives align with community needs and values, while also advancing the Agency's mission and goals. Key responsibilities include community engagement, program development, resource management, strategic planning, and event coordination and execution.
Required Education & Experience
- Bachelor’s Degree in Public Administration, Business Administration, Community Development, or a related field.
- Minimum of 5 years’ experience in community outreach and public relations, within a transportation or public agency.
An equivalent combination of training and experience that provides the required skills, knowledge, and abilities for this position may be considered.
Required Knowledge, Skills & Abilities
- Comprehensive understanding of community engagement practices and strategies, with an ability to tailor these to a diverse range of stakeholders.
- Knowledge of government procurement policies and regulations, including those specific to small, minority-owned, and disadvantaged businesses.
- Insight into effective marketing and public relations strategies that can be applied within community outreach and small business advocacy.
- Exceptional communication skills, with proficiency in presenting, negotiating, and influencing a variety of audiences.
- Ability to design and implement comprehensive outreach and business development programs.
- Ability to effectively interpret data and trends.
- Strong organizational skills, with an ability to prioritize tasks and manage time effectively to meet deadlines and objectives.
- Effective relationship-building skills, with the ability to establish and maintain partnerships with community groups, businesses, and other stakeholders.
- Ability to navigate complex political and social landscapes within the community.
- Ability to adapt to changing circumstances and to develop creative solutions to meet the challenges of community engagement and small business involvement.
- Ability to coordinate and facilitate public meetings, workshops, and forums.
- Ability to operate with a high degree of autonomy, taking initiative and making decisions in a fast-paced and dynamic environment.
- Ability to communicate complex information clearly and effectively to all audiences.
- Ability to communicate effectively (verbal and written).
- Skilled at identifying issues and implementing effective solutions.
- Ability to efficiently manage multiple projects at one time.
Essential Duties
- Establish and maintain robust relationships with community leaders, organizations, and residents. Represent the Agency at community events, meetings, and forums, promoting the Agency’s vision and objectives.
- Design, develop, and implement community-focused initiatives that drive economic impact and business growth.
- Ensure programs meet community needs and Agency goals.
- Act as the leading contact for community feedback, addressing inquiries and integrating community insights into the agency’s project planning and execution.
- Coordinate and conduct public meetings, hearings, and informational sessions to ensure community interests are well represented and transparent communication is maintained.
- Lead a targeted support strategy for small businesses, providing them with the necessary tools and knowledge to navigate the agency’s procurement processes.
- Assess and report on the impact of community outreach and small business engagement, identifying successes and areas for strategic improvement.
- Ensure events are well-coordinated and effectively promote community engagement.
- Monitor and evaluate the effectiveness of community affairs and small business support programs. Prepare and present detailed reports on program outcomes and community impact.
- Approve invoices in a timely manner in accordance with Florida Statute.
- Ensure the procurement process is followed for all purchases of goods and services
- Create an atmosphere that facilitates the Agency’s goals and decisions through mutual respect, honesty, and consideration of others.
- Ensure Agency policies are administered in a fair and consistent manner.
- Ensure all policies are administrated within ethical and legal standards.
- Any other duties as assigned.
Special Requirements, Licenses & Certifications
- Possession of valid Florida Driver’s License and ability to maintain a safe driving record in order to operate GMX vehicles for business purposes.
Working Conditions & Required Physical Abilities
Individuals in this type of position must have the use of sensory skills to effectively communicate with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, sit, stand, hear, use of fingers in order to handle, feel or operate objects and write. Must have the physical capabilities to move about the office and use and operate various office equipment; such as, but not limited to personal computer, calculator, copy and fax machines. It may involve extended periods of time seated at the keyboard or workstation. It may involve some lifting, carrying, pushing and/or pulling of materials and objects weighing up to 25 lbs.
Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the job.
Job Type: Full-time
Pay: $80,000.00 - $130,000.00 per year
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Miami, FL 33142 (Required)
Ability to Relocate:
- Miami, FL 33142: Relocate before starting work (Required)
Work Location: In person