Inside Sales Support
Houston, TX 77477
POSITION SUMMARY:
We are seeking a motivated Inside Sales Support professional to provide first-level commercial support to customers. If you can work with limited information to create clear proposals, this role is for you.
RESPONSIBILITIES:
- Build and maintain client relationships, supporting them from inquiry to post-sale.
- Generate cost estimates and proposals, recommending suitable solutions.
- Use SAP and other resources to provide timely customer solutions.
- Enter quotes, retrieve customer information, and monitor orders via SAP.
- Ensure timely delivery and coordinate claims and RMA processes.
- Collaborate with sales, engineering, production, and quality assurance teams.
- Assist outside sales and management with priority transactions.
- Participate in meetings and training to enhance knowledge.
- Perform other duties as assigned.
REQUIREMENTS:
- Bachelor’s or Associate Degree preferred.
- Bilingual Spanish/ English is a plus.
- Minimum 1 year in customer service or sales support preferred.
- Curiosity about electrical products and willingness to learn.
- Problem-solving skills and ability to work with incomplete information.
- Fluent in English and Spanish, with strong communication skills.
- Proficiency in SAP, CRM systems, and MS Office (Outlook, Word, Excel).
- Sales/account management experience with electrical products a plus.
- Understanding of manufacturing/production environments a plus.
- Ability to read design specifications and technical drawings a plus.
#1937
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Application Question(s):
- Do you have experience in electrical products or similar?
Experience:
- Customer service: 1 year (Required)
Language:
Ability to Commute:
- Stafford, TX 77477 (Required)
Ability to Relocate:
- Stafford, TX 77477: Relocate before starting work (Required)
Work Location: In person