We are looking for a friendly and professional Night Auditor/Front Desk Agent to join our team. The successful candidate will be responsible for greeting customers, answering phones, taking reservations, providing information about the hotel and its services, and handling customer inquiries. The ideal candidate will have excellent customer service skills, be able to multitask efficiently, and have a strong attention to detail.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Answer phones and take messages.
- Manage reservations, cancellations, and other requests from guests.
- Provide information about the hotel, its services, and the local area.
- Maintain a neat and organized front desk area.
- Handle cash, credit card, and check transactions accurately.
- Perform basic administrative tasks such as filing, typing, copying, scanning, etc.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work setting:
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person