Seeking a Communication Support role for growing dog training business
We are a rapidly growing, family-owned dog training franchise in the Denver metro area, in need of Communication Support in customer service role.
We are looking for a hard-working individual who thrives in a fast-paced environment and is organized and can multi-task well. Successful individual is someone who can communicate quickly, efficiently, and effectively with clients and leads across multiple platforms and channels, including SMS/text, email, phone, face-to-face, and written. Individual is organized and can schedule on multiple software systems.
This is a full-time position working a 4-day work week.Required to work in an office in and around dogs.
Great position for someone who wants to make a difference and loves dogs!
Duties and Responsibilities include:
- Ability to schedule staff for multiple appointments and planning ahead are must haves.
- Sales experience preferred, especially on the phone and in closing leads.
- Familiarity with client management software and a variety of technology and communication systems required ( email (gmail), texting, google suite programs (drive, doc, sheets, etc., MS office (word, power point, excel)), Slack, and Quickbooks. We use Service Minder, can train if there is previous experience with client management software and relationship management.
- Experience as an exhibitor with trade shows preferred.
- Willingness to work in a family owned business/franchise and in a family owned environment (including around kids).
- Love dogs. We are a dog training franchise. We would prefer you have or get a dog and have it trained with our approach.
- Excellent phone and written communication skills.
- Excellent organization skills and ability to multitask a must.
- Responsible, hard working, ability to take initiative, ability to follow through on tasks as directed.
- Good interpersonal and group communication a must.
- Heart for community.
- Inclusive spirit and willingness to work with diverse populations.
- Will be required to sign confidentiality/non-disclosure agreements.
- Lifting and bending required.
- Background check will be required.
- Cover letter required.
Preferred but not required:
- Interested in growing and learning
- Starts at $18/hour for full-time (neg.).
- 4 day work week; Sat- Tuesday ideal
- Benefits include health, retirement, training of dog
- Owning a dog and willingness to train with our methods
- Working hours are later morning until 7 pm weekdays. Possibly some weekends, but that would be arranged in advance
- Uniform will be required and starter set will be provided but dress is casual
Education, Experience, and Licensing Requirements:
- High school diploma, GED, or equivalent required
- Driver’s license and vehicle required. Access to fleet vehicles available. Workers’s compensation provided.
To apply, send a cover letter and resume outlining desire for position and fit for qualifications to hrsbibos@gmail.com . All inquiries should be sent to hrsbibos@gmail.com .
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 35 – 42 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
Work setting:
Application Question(s):
- Have you submitted a cover letter? (Those who submit a cover letter or brief statement as to why you are interested have a higher chance of being interviewed.)
- Are you aware this involves a 4-day work week starting January 2024?
Work Location: In person