Your Role
The Senior Financial Analyst (SFA) is responsible for the budgeting, forecasting, and actualization of Customer Care Services financials (contacts, sales, and expenses). This role is responsible for working closely with CCS Operational partners. This position will support and lead analysis around financial performance reviews, business cases, and labor planning initiatives.
Why You Belong Here
At Victoria’s Secret & Co, we acknowledge your value. We recognize that every associate has something unique to add to our brand and business. We strive to recruit, retain, and advance diverse talent that reflects the customers we serve and the communities where we live and work. We foster a culture where everyone belongs because we know our business thrives most when we look for, listen to, and amplify diversity, equity, and inclusion.
We place the customer at the heart of everything we do. We dream big, embrace curiosity and creativity while always learning from our mistakes. We lead with integrity, trust, and respect to achieve the best outcomes as one team.
Your Impact
- Develop financial models and reports that are dynamic and accurate while clearly presenting key findings and assumptions to executive leadership
- Prepare management reporting, as well as financial analysis and recommendations, related to Customer Care Center financial and operational decision making
- Display strong communication and high levels of agility, with the ability to meet deadlines and multi-task in a fast-paced environment
- Interact confidently with peers, business partners, and leaders, including influencing and the ability to lead discussions (presentations)
- Develop strong cross functional partnerships and provide excellent customer service
- Leverage analytical skills to develop business insights; identify and independently solve business problems
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