JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Purpose
As the Senior Manager, Internal Communications at PDS, you will play a key role in executing internal communication strategies that foster a positive and engaged workforce. You will collaborate with various stakeholders, including senior leaders, HR, and cross-functional teams, to develop and design materials that clearly communicate organizational goals, initiatives, and updates effectively. Your exceptional communication skills, creativity, and ability to influence and inspire employees will be instrumental in driving our internal communication efforts.
Key responsibilities
Partner with leaders across the PDS organization to identify their needs and develop and design supporting materials as needed that graphically convey messaging in a professional and compelling manner. Build a strong understanding of the needs of the business in detail to ensure accurate, well-tailored support.
Implement and execute a comprehensive internal communication strategy that aligns with PDS’s business objectives and enhances employee engagement and alignment.
Create compelling and timely internal communications, including newsletters, emails, intranet content, videos, and presentations, ensuring consistency in messaging and brand guidelines.
Manage and maintain internal communication channels, including the intranet, digital displays, and other digital platforms.
Partner with the Corporate Communications team to ensure consistency between internal and external messaging.
Monitor and analyze internal communication metrics to measure the effectiveness of communication efforts and make data-driven recommendations for improvement.
Coordinate and facilitate employee feedback sessions, town halls, and other forums to create opportunities for two-way communication and dialogue.
Stay updated on emerging trends and best practices in internal communications and share insights with the team to drive innovation and continuous improvement.
Skills
Strong organizational and project management skills with an eye for detail and the ability to multi-task in a fast-paced environment.
Advanced working knowledge of design capabilities across a variety of platforms, including Microsoft Office and Adobe Creative Suite programs.
Exceptional written and verbal communication skills, with the ability to convey complex information in a clear and engaging manner.
Excellent follow-through and high attention to detail.
Technologically savvy with adaptability and proficiency in learning new software and JLL’s in-house platforms.
Flexible and highly motivated, with a willingness to take initiative and work independently.
Strong interpersonal skills and ability to work collaboratively with teammates.
Ability to develop effective and constructive solutions to challenges and obstacles with an ability to complete projects on time.
Qualifications:
5+ years communication or design experience
Bachelor’s degree in Graphic Design or Communications preferred
Proficiency in Microsoft Office 365 and Adobe Creative Cloud
Strong interpersonal and relationship-building skills, with the ability to interact effectively with stakeholders at all levels of the organization.
Demonstrated ability to develop and execute comprehensive internal communication strategies that align with business objectives.
Creative thinker with a strong ability to innovate and bring new ideas to internal communication initiatives.
Proficiency in using internal communication tools and platforms.
Ability to analyze data and metrics to assess the effectiveness of internal communication efforts.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.