Position Description:
Provides information to patients, visitors and staff, observing Hospital and Departmental policies and procedures.
- Deals with public, staff, and physicians in a courteous, professional manner at all times.
- Familiar with office equipment and computer systems necessary to perform essential tasks.
- Greets and receives patients as they arrive for appointments.
- Confirms appointment time and confirms accuracy of the related computer printouts.
- Checks and confirms patient demographics and insurance information when necessary.
- Obtains patient history and other pertinent clinical data to assist in the care of our patients.
- Assists patients and explains exam preparation procedures.
- Schedules patient appointments using the appropriate computer program.
- Edits, cancels and confirms patient appointments.
Qualifications:
- High school diploma or GED preferred but not required.
- Some knowledge of anatomy/physiology is helpful, not necessary.
- Some knowledge of injury/disease process is helpful, not necessary.
Contact Information: Dawn Kreft, Employment Coordinator – Human Resources
Email: dkreft@woodlawnhealth.org
Phone: 574-224-1102