POSITION TITLE
Operations and Facility Manager
LOCATION
1150 W. Adams St. Chicago, IL 60607 | On-site
POSITION STRUCTURE
Reports To: Director of Operations and Finance, Garen McConnell
Category: Full Time, Operational Staff
Work Schedule: Sunday-Thursday On-Site
OUR MISSION
We are a local church with a global mission - leading people into a transforming relationship with Jesus. The heart behind everything we do is to see the soul, the city, and the world transformed by an only God movement. We aim to partner with the Holy Spirit to create moments that lead to movement, moments to connect, commit, and change.
POSITION SUMMARY
Soul City Church is seeking a dynamic Operations and Facility Manager to oversee all aspects of facilities management, ensuring the maintenance, cleanliness, and functionality of the church's physical infrastructure while leading the vision for a distraction-free environment conducive to transformation. This individual will provide strategic operational support to ensure the seamless functioning of Soul City Church, possessing strong organizational, administrative, and operational skills to manage multiple projects simultaneously and foster a culture of excellence. Additionally, they will manage contracts with partnerships related to the church's facility, including parking arrangements and building rentals, and oversee the operation of the church's cafe, and culinary team ensuring smooth functioning and optimal customer service for attendees and visitors.
KEY RESPONSIBILITIES
This breakdown provides a rough estimate of the time distribution for each aspect of the Operations and Facility Manager role throughout the week. Adjustments can be made based on specific priorities and workload fluctuations.
Facility Management - 40%
- Oversee maintenance, cleanliness, and functionality of the church's physical infrastructure.
- Manage a team of 2-3 part-time facility team members and contractors
- Provide strategic support to ensure the seamless functioning of Soul City Church.
- Manage multiple projects simultaneously to foster a culture of excellence.
- Manage and facilitate security and emergency response plans at Soul City Church.
- Work onsite at the building during evening hours for events depending on the schedule
Cafe and Store Operations - 30%
- Oversee the operation of the church's cafe, including managing opening hours during the week.
- Supervise cafe staff, coordinate inventory management, and optimize customer service.
Partnership Management - 20%
- Manage contracts with partnerships related to the church's facility, including parking arrangements and building rentals.
- Ensure compliance with contract terms, maintain staffing, and have positive relationships with external partners.
Volunteer Leadership - 10%
- Oversee volunteer teams and processes: Street Team, Flip Team, Cafe Team, Culinary Team
POSITION REQUIREMENTS
COMPETENCIES - These competencies encompass essential skills and attributes for successfully managing operations and facilities within an organization, including leadership, communication, problem-solving, and teamwork.
- Planning and Priority Setting: Effectively manages time and resources to prioritize tasks and meet deadlines in a fast-paced environment.
- Problem Solving: Identifies and analyzes problems, develops creative solutions, and implements effective strategies to address challenges.
- Customer Focus: Focuses on meeting the needs and expectations of internal and external stakeholders, delivering high-quality service and support.
- Managing and Measuring Work: Sets clear objectives, establishes performance standards and monitors progress towards goals to ensure accountability and results.
- Building Effective Teams: Develops and maintains collaborative relationships with cross-functional teams, fostering a positive work environment and achieving collective goals.
- Managing Diversity: Values and respects diversity, fosters an inclusive work environment, and leverages the unique perspectives and talents of individuals from different backgrounds.
EXPERIENCE
- Minimum 5 years of experience in facilities or operations management
- Strong leadership and problem-solving skills with the ability to manage multiple projects
- Excellent communication and interpersonal skills, with experience in contract negotiation and team leadership
EDUCATION
POSSIBLE SPIRITUAL GIFTS
- Administration | Service | Discernment | Leadership | Hospitality