Our client located in Andover, MA is looking for a skilled professional for an 8+ month project. Qualified candidates must have break/fix, PC Imaging, O365 and ticketing experience to be considered.
**Covid Vaccine is Required. Candidate MUST pass background check and drug screens (medical cards are not permissible) **
Responsibilities
- Provides on-site client facing support; including installation, servicing, and repairing systems.
- Quality checks operational status of system equipment before deployment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
- 3+ of field support experience
- Hardware/software installation, support and troubleshooting
- Experience with Windows 10
- Experience with MS Office and OS365
- Configuring new PC’s/notebooks via SCCM imaging
- Ticket management experience
Job Type: Contract
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Ability to Relocate:
- Andover, MA: Relocate before starting work (Required)
Work Location: In person