The Property Manager provides knowledge & expertise to the team with the overall marketing and leasing operations, as further defined below (subject to revision, reduction, and/or increase). Main responsibilities include overseeing the overall day-to-day operation of the property while also managing all the activities within leasing, revenue management, fiscal planning, and resident and community relations.
Overall Management of Property
Develop, monitor & oversee all site management-related programs, policies, plans, rules/regulations, contracts, and agreements in accordance with corporate policies.
Compensation:
$63,000 yearly
Responsibilities:-
Understand the needs & expectations of residents Maintaining effective communication with residents
-
Resolve/mediate resident(s) complaints & conflicts in a timely and professional manner
-
Create, distribute & evaluate resident surveys as requested by ownership
-
Responsible for the supervision of property inspections, move-in and move-out procedures
Move-Ins
-
Packages & paperwork preparation
-
Ensuring units are ready for occupancy and performing move-in inspections
-
Oversight of the collection of deposits and/or fees associated with move-in
Assist in the execution of turn events
-
Supervise move-out inspections
-
Ensure that units are turned in an acceptable and timely manner for future residents
-
Oversee Risk Management & Emergency Procedures of property
-
Oversight of Leasing and Lease-Up requirements
Oversight of prospective resident leasing process from start to finish
-
Fully participate with leasing staff to ensure a successful lease-up annually as well as meeting specific sales goals weekly and monthly
-
Negotiate lease renewals with current residents
-
Maintain knowledge of the marketplace
-
Responsible for the implementation and further development of the overall marketing plan
Coordinating and overseeing relationships developed with outside organizations
-
Coordination of On and Off Property Marketing
-
Responsible for overseeing all media aspects of property Print Materials
Approve flyers, mailers, and brochures by formatting content and graphics
Social Media (i.e. FaceBook, Instagram, Twitter, Google)
-
Online Advertising
-
Participates in preparing an annual operating budget; monitors and performs budget projections
Assist in establishing rents, property rent growth & rent goals
-
Assist in developing & overseeing A/R & A/P Records Responsible for property purchases and monitoring of expenses
-
With the assistance of property staff, oversee and manage vendor proposals & bid process
-
Budgets to be developed, reviewed, and approved by Ownership
-
Enter invoices to be paid (A/P)
-
Make deposits daily (A/R)
-
Monitor rents and enforce delinquency policies
-
Responsible for oversight and training needs of Leasing & Maintenance Staff, and any/all staff members directly related to the property
Lead in hiring/training/development process of direct hires
-
Oversee Scheduling, Employee Record Keeping & Payroll Reporting (with supervisor oversight) Through Marketing Plan, creating a schedule to maximize exposure
-
Monitor Staff Activity and adjust where necessary
-
Maintaining system for service requests
-
Coordinate and participate in residence life programming
Assist in establishing overall goals and objectives for resident community experience
-
Provide daily reports to management and ownership as requested
Qualifications:-
Bachelor’s degree in Business or related field
-
5+ years of Property Management experience (prior housing management experience preferred) with significant supervisory responsibility
-
Software experience; Word processing, Excel, email, web browsing, and property management systems
-
Strong arithmetic as well as excellent communication, customer service, and organizational skills are necessary
Job Type: Full-time
About Company
Our company is a dynamic, fast-growing property management company and real estate investment company located in Pittsburgh, PA. The Hudson Companies is a family-owned and led company and is a 4-time recipient of the Best Places to Work in Pennsylvania Award. You will join a team of dedicated property managers, fellow leasing consultants, and facilities maintenance team members who strive to provide exemplary customer service to our residents and clients.