Description:
There are lots of places you could work, right? But if you’re looking for a career you love in a community that is committed to supporting you, look no further than Plymouth Place™.
As a three-time Certified Great Place to Work®, we are serious about creating a strong, opportunity-rich culture driven by a mission to provide an exceptional lifestyle for our residents. Here, you never work alone. You have a team working alongside you, a team that cares just as much about how you’re doing as what you’re doing. And we make your safety and well-being our priority—with vaccinated staff and residents, rest assured we stand by this commitment.
We're hiring for a Full-Time Concierge/Front Desk Receptionist!
SCHEDULE
FULL TIME (2ND SHIFT)
Monday through Friday - 3:00 p.m. - 11:30 p.m.
JOB SUMMARY: The Concierge handles a variety of administrative support tasks, including answering phones, receiving visitors, sorting and distributing mail.
ESSENTIAL RESPONSIBILITIES:
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Greet resident, guests, visitors and vendors and assist them, as needed. Maintain daily logs.
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Answers incoming calls, directs calls or take messages.
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Monitor Simplex fire panel for emergency situations.
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Follow procedures to report and provide assistance in emergency or disaster situations.
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Maintain radio control and contact with security and maintenance staff; manages closed circuit monitor employee entrance
Arrange transportation for residents for appointments: doctors' appointments, salon appointments, etc. -
Book reservations in our in-house apartments for guests and oversee the check-in and check-out process
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Comply with applicable federal, state and local laws, rules, and regulations; maintains knowledge of and follows all Plymouth Place policies and procedures.
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Maintain regular and punctual attendance at work and meetings.
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Maintain emergency information about residents and employees.
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Attends in-service and education programs.
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Provide resident wake up calls, as requested.
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Monitor resident emergency pendant system and urgently respond to residents as soon as alerted at the front desk.
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Maintain vacation schedules of residents by documenting in the binder.
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Oversee the sign-in process at the Accushield Kiosk.
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Log resident prescriptions once received by our drivers.
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Abide by company dress policy, maintaining professionalism at all times.
Requirements:
- Prior experience as a receptionist or in a related field.
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Experience with administrative and clerical procedures.
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Demonstrated customer service skills
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Knowledge of multi-line telephone systems.
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Exceptional written and communication skills.
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Demonstrated clean driving record (Motor Vehicle Report)
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Proficient with Microsoft Office Suite or related software.
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Solid organizational skills including attention to detail and multi-tasking skills.
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Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with patients and employees.
Plymouth Place is an Equal Employment Opportunity and E-Verify compliant Employer