This job is at pay grade C12, effective 10/01/2022
Responsible for shift activities on an assigned shift at the Juvenile Detention facility. Provides orientation for juveniles entering detention. Plans and coordinates daily living activities and ensures that health, safety and welfare measures and procedures are carried out by shift members and residents. May supervise evening and weekend personnel. May be assigned oversight of the facility in the absence of higher level management.
Distinguishing Characteristics:
This is a job classification within the Senior Management/Middle Management job family. Provides supervision to clients who have been placed in the juvenile facility by the Court system. Provides supervision to Juvenile Officer positions of various types. Duties performed are of a more complex nature and type. Incumbents in this classification typically functions as a working lead over the activities of other positions in addition to the normal range of duties. May require work in secure facilities. Remains on-call 24 hours a day, seven days a week. This classification may require a flexible work schedule in order to meet the needs of the department.
Education and Experience:
Bachelor’s degree in Criminal Justice or in one of the Social or Behavioral Sciences, Social Work, Sociology, Psychology, Counseling or a directly related field AND four (4) years increasingly responsible experience in probation, community corrections, social services or related work.
Licenses, Registrations, Certifications, or Special Requirements:
Must be at least 21 years of age.
Certification as a Juvenile Probation Officer and Detention Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint technique).
Valid Texas Driver’s License
Preferred:
One (1) year of mid to senior level supervisory or management experience.
Knowledge, Skills, and Abilities:
Knowledge of:
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Supervisory principles, practices and techniques.
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Policies, practices, procedures and legal terminology related to Court system.
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Federal, State, Local and County applicable laws, rules, regulations and applicable juvenile justice system standards and procedures.
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Standard practices in area of assignment.
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Psychological concepts of good behavior, social adjustment and emotional stability.
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Standard counseling techniques.
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Safety and security techniques and standards.
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Physical restraint techniques to control aggressive behavior.
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First aid techniques.
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Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
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May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.
Skill in:-
Training, supervising and reviewing the work of others.
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Monitoring and responding to client behavior.
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Problem-solving and decision-making.
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Interviewing clients.
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Both verbal and written communication.
Ability to:-
Train, guide, organize and assign the work of others.
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Make investigations and report the results clearly, accurately and impartially.
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Gather, analyze and evaluate facts to develop individual program plans and appropriate case dispositions.
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Develop, analyze and interpret policies and procedures.
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Deal effectively with mentally disturbed, hostile and aggressive individuals.
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Manage time well, perform multiple tasks and organize diverse activities.
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Research, compile, analyze, interpret and prepare a variety of fiscal, statistical and administrative reports.
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Perform in a stressful environment while maintaining a professional manner.
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Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public.
Physical requirements include the ability to lift/carry up to 50-100 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, squatting to perform the essential functions. Requires exposure to hostile behavior from clients. May be subject to contact with noise, vibration, fumes, foul odor, dirt, dust, mist, gases and poor ventilation. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time.
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
Work Hours: Shift Work 6am-2pm, 2pm-10 pm or 10pm-6am
Schedule may change periodically.
Works some holidays, Works some weekends,
Department: Juvenile Probation
Location: 2515 S. Congress Ave. Austin, TX 78704
Physical Exam, Drug Test, Alcohol Test, Psychological Exam Required.
Criminal, Driving, Education, and Employment Background Checks Required.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.