Café Manager Responsibilities:
- Recruiting, training, and supervising café staff.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Taking inventory of café supplies and ordering new stock as needed.
- Resolving customer complaints regarding food quality and customer service.
- Suggesting new menu items based on customers' preferences and feedback.
- Identifying strategies to retain and attract customers.
- create an energetic and infectious customer service atmosphere that is reliable, personable, and hardworking
- Ability to communicate
- Basic math skills for cash handling and retail math calculations
- Ability to handle food safely and follow proper hygiene practice.
- Excellent communication with staff members
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Ability to be flexible and problem solving.
- Participate in being part of the NPC management leadership team
- Positive outgoing personality with a coachable approach to work environment
- Ability to be a leader that leads with compassion and example
Café Manager Requirements:
- High school diploma or GED.
- Bachelor in Business Admin (no required but will be considered)
- Proven management experience in the hospitality industry.
- A food handler's license.
- Sound knowledge of food health and safety regulations.
- Strong business acumen.
- Exemplary management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
Job Types: Full-time, Part-time, Contract
Pay: $16.00 - $18.00 per hour
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Basic math: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person