Job Title: Fitness Manager
Job Description:
As a fitness manager, person will be responsible for managing all aspects of the fitness facility, ensuring smooth operations, high-quality service, and a positive member experience.
Responsibilities:
- Staff Management:
- Train, and supervise fitness instructors, personal trainers.
- Schedule staff shifts.
- Provide ongoing training and development opportunities for staff to enhance their skills and knowledge.
- Customer Service:
- Ensure excellent customer service standards are maintained at all times.
- Address member inquiries, concerns, and complaints promptly and professionally.
- Develop and implement strategies to enhance member satisfaction and retention.
- Fitness Programming:
- Develop and oversee fitness programs and classes suitable for members of all fitness levels and interests.
- Coordinate with instructors and trainers to ensure classes are well-planned and effectively delivered.
- Monitor class attendance and gather member feedback to continuously improve programming.
- Equipment and Facility Maintenance:
- Oversee maintenance and repair of fitness equipment to ensure safety and functionality.
- Maintain cleanliness and organization throughout the facility, including locker rooms, workout areas, and common areas.
- Conduct regular inspections to identify any maintenance or safety issues and address them promptly.
- Sales and Marketing:
- Develop and implement sales and marketing strategies to attract new members and retain existing ones.
- Track membership sales and retention rates, and adjust strategies as needed to meet targets.
Requirements:
- Bachelor's degree in Exercise Science, Sports Management, Business Administration, or related field (preferred).
- Certification in Personal Training or Group Fitness Instruction (e.g., ACE, ACSM).
- Previous experience in a fitness management role.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Knowledge of fitness industry trends, equipment, and programming.
- Ability to multitask, prioritize, and problem-solve effectively.
- Proficiency in computer skills and fitness management software.
Job Type: Full-time
Pay: $20,000.00 - $25,000.00 per month
Experience level:
Experience:
- Fitness Manager: 4 years (Preferred)
Work Location: On the road