Job Description:
Baptist Health is looking for a Patient Engagement Specialty Pharmacist to join their Central Pharmacy Services Center in LaGrange, KY.
- Serves as a primary point of contact with patients related to specialty medication needs and demonstrates empathy and compassion to patients and caregivers.
- Collaborates with providers and clinical staff to integrate remote pharmacy services and coordinate care with patients.
- Maintains centralized specialty pharmacy call center services, operational policies and procedures, workflows and practice expectations.
- Enrolls specialty pharmacy patients into medication management programs by assisting with telephonic recruitment of patients.
- Provides supervision for Specialty Pharmacy Care Coordinators and timely response to clinical escalations.
- Provides initial clinical medication counseling and regular patient reassessments via telephonic or video encounters to ensure appropriateness of specialty therapy and ongoing therapy management.
- Performs medication therapy management, which may include coordinating medication adjustments to optimize patient medication regimens and improve clinical outcomes.
- Refers appropriate patients to financial counseling for copay assistance through manufacturer or charity programs.
- Communicates with patients and families about the benefits of filling their prescriptions with Baptist Health.
- Supports after hours urgent clinical escalations through on call service for call center positions.
Minimum Qualifications:
- Kentucky Board of Pharmacy license required.
- Bachelor's Degree in Pharmacy or Doctorate of Pharmacy required.
- 1-3 years related work experience or completion of ASHP accredited pharmacy residency program preferred.
- Experience in ambulatory clinical pharmacy practice preferred.
- Specialty disease state experience preferred.