Job Summary:
We are seeking a friendly and customer-oriented Front End Associate to join our team. As a Front End Associate, you will be responsible for providing exceptional customer service, operating the cash register, and assisting with sales in the technology department. This is a great opportunity for individuals who enjoy working with people and have a passion for technology.
Responsibilities:
- Greet customers in a friendly and professional manner
- Operate the cash register and process customer transactions accurately
- Provide product information and assist customers with their inquiries
- Upsell additional products and services to enhance the customer experience
- Assist with sales in the technology department, including electronics sales
- Handle cash and perform cash handling duties with accuracy
- Maintain a clean and organized front end area
- Answer phone calls and provide assistance to callers with professionalism and courtesy
- Bilingual candidates may be required to assist customers in multiple languages
Requirements:
- Previous experience operating a cash register is preferred
- Basic math skills to handle transactions and provide accurate change
- Excellent customer service skills with the ability to resolve customer complaints or issues effectively
- Strong communication skills, both verbal and written
- Ability to upsell products and services to meet sales goals
- Knowledge of technology products is a plus, especially in electronics sales
- Familiarity with phone etiquette and professionalism when answering calls
- Bilingual candidates are highly desired to assist diverse customer base
Please note that all positions at our company are paid positions, including internships.
Job Types: Full-time, Part-time
Pay: $14.50 - $16.50 per hour
Expected hours: 16 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- Helena, MT 59602 (Required)
Ability to Relocate:
- Helena, MT 59602: Relocate before starting work (Required)
Work Location: In person