Storyteller (Front Desk Staff)
We are seeking a friendly and energetic Storyteller, which is the title of our front desk staff, to join our team. The Storyteller is responsible for providing exceptional service to our visitors which include general admissions, school groups, and special event groups. Ensures the upkeep and maintenance of museum exhibits.
Available to work approximately 15-24 hours per week. Flexibility to take on extra shifts when available, including weekends, holidays and evening events.
Job responsibilities
Provide excellent face-to-face customer service for our visitors.
Process ticket sales, check-in all student/group tours using the museum’s POS software.
Assist with museum gift shop sales, maintenance, and inventory.
Complete hourly rounds on the museum floor for security checks, exhibit maintenance, cleaning, and disinfecting of interactives.
Assist with special events setup/cleanup, admissions, and guest services.
Provide specialized guided tours for groups and field trips.
Create and facilitate program activities for visitors including Children’s Storytime.
The Storyteller position is part-time. Starting rate $16.50/hour.
Education and/or Experience:
● High school diploma, or equivalent, required; college degree preferred
● A minimum of 1-3 years of relevant work experience desired
The American Writers Museum is an Equal Opportunity Employer. The search process will reinforce the AWM belief that achieving diversity requires an enduring commitment to inclusion that must find full expression in our organizational culture, values, norms, and behaviors.
NO PHONE INQUIRIES PLEASE - email resumés to hr@americanwritersmuseum.org
Job Type: Part-time
Pay: $16.50 per hour
Expected hours: 15 – 24 per week
Schedule:
- Day shift
- Holidays
- Weekends as needed
Work Location: In person