Job Description
Receives, processes, invoices, and manages customer orders and shipments in a timely and accurate manner.
Duties and responsibilities
● Receives and enters all orders confirming accurate information, pricing and product availability
● Processes all shipping documents with high attention to details and accuracy
● Coordinates freight pickups with Shipping Department and the Freight Carriers/Customers
● Obtains freight rate quotes and monitors and disputes freight carrier weight adjustments
● Responsible for the timely invoicing of customer in SAP and EDI as well as submitting customer ship notices in EDI
● Answers phones, greets visitors, and directs deliveries and pickups
● Assists with customer calls and complaints as well as maintain all documentation regarding customer complaints and minutes for monthly staff meetings
● Assists miscellaneous freight rate quotes, shipping samples, and customer information
● Provides administrative assistance to operations and Accounting as needed
● Other duties as assigned
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person