Job Summary:
We are seeking a dedicated Assistant Manager to join our team with excellent wine skills and Sommelier certification or equivalent. The ideal candidate will assist the General Manager and Managing Partner in daily operations, ensuring excellent customer service and smooth store functioning. 5 days per week, 10-hour shifts, two consecutive days off after training has been completed. Salary range $70k-$75k plus $10k-$15k annual bonus for 2024 prorated.
Responsibilities:
- Oversee flow of customer experience, guest interaction, service, quality and cleanliness.
- Provide exceptional customer service and address any customer inquiries or concerns.
- Manage FOH stock levels, conduct inventory checks, and ensure all points of service are ready for each day and throughout the shift. Ordering supplies.
- Assist in shift management, including opening and closing procedures.
- Scheduling FOH staff and support team management by training and supervising staff members.
Skills:
- Proficiency in wine, level 1 Sommelier required POS systems.
- Strong POS skills with Aloha System experience a plus.
- Problem solving skills.
- Multilingual abilities are a plus for effective communication with BOH.
- Excellent customer service skills to enhance the shopping experience.
- Expo experience.
- HR Skills and experience in verbal coaching and as necessary written HR management with a can do personality of addressing guests and staffing needs ongoing.
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- Evening shift
Weekly day range:
Application Question(s):
- Experience in working in high volume steak house and fine dining?
Education:
Experience:
- Customer service: 5 years (Required)
Ability to Commute:
- Denver, CO 80237 (Required)
Ability to Relocate:
- Denver, CO 80237: Relocate before starting work (Required)
Work Location: In person