The Medical Assistant provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor’s office. This person will be involved in a wide spectrum of tasks focused on assisting the Physician in all minor in-office procedures.
Required Skills and Experience:
- Ability to establish and maintain effective working relationships with patients, other employees, and the public
- Bilingual is a PLUS
- Must have excellent customer service skills
- Able to work in a fast-paced and demanding work environment
- Must demonstrate a strong work ethic and maintain professionalism at all times
- Must have a team mentality, flexibility and willingness to learn
- The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.
- The ability to uphold HIPAA compliance is mandatory.
- Must exercise good judgment and discretion
- Technologically savvy and familiar with Microsoft Office products including Google Workspace, Word, Excel
Essential Functions/Responsibilities (other duties may be assigned):
- Greet patients and escort them to the treatment room, making sure patients are comfortable and preparing their feet for an exam by the physician.
- Open and prep exam rooms each morning/ Close and clean exam rooms at the end of the day
- Flexibility to work with multiple doctors and their varying practice styles
- Flexibility to travel to other USFAS locations if needed.
- Dispense all DME
- Perform X-rays and digital radiography
- Obtain vitals and review the patient's medical history, medications, and allergies. Record any changes in their medical condition. For follow-up patients, record comments made re: their current status and outcome of previous treatment. Enter this information into EMR
- Set-up for injections, P&A procedures, wart procedures, in-office surgical procedures, etc.
- Prep nail care patients, smooth/debride nails and/or calluses with electric grinder. Vacuum all clippings from the floor
- Measure and fit patients for Diabetic shoes, heat mold inserts
- Prepare lab specimens (including paperwork) and call the appropriate lab for pick-up
- Clean, wrap, and autoclave instruments and packs as needed/follow the office sterilization process.
- Replenish inventory of back office supplies and DME items, restocking drawers and rooms daily
- Change post-op dressings, remove sutures (if needed)
- Call post-op patients the day following surgery, and complete the Follow-up sheet (if needed)
- Assist front desk as needed (cross-training required)
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)