Join Our Team as an Administrative Support Specialist at Trinity Lawn & Landscape!
Are you organized, enthusiastic, and customer-focused? Do you thrive in a casual and fast-paced environment? Trinity Lawn & Landscape is looking for an Administrative Support Specialist to join our team. This part-time, hybrid remote position offers the flexibility of typically working from your home with weekly co working sessions in St. Petersburg, FL with our CEO. Generally need some availability during working hours during most Monday to Fridays, however special projects and various admin tasks can usually be executed whenever is most convenient for you. This is a fantastic opportunity to gain comprehensive experience in how a thriving small business operates end-to-end and we’ll welcome insights you may have to help it run more smoothly.
Responsibilities:
- Write and speak in a casual yet professional tone.
- Serve as the primary point of contact for the business, handling all phone calls, texts, and customer emails (returning missed calls within 24 hours).
- Work with customers to understand their needs and provide quick and effective solutions whenever possible. Create call logs and escalate follow-up calls to the team as needed.
- Comfortable with GoogleApps. Manage the company email Inbox with labels and auto-filtering.
- Process all new customer estimate requests promptly. Ensure the team has all information needed to complete accurate and complete estimates. Assist in sending them to customers and following up as needed.
- Maintain accurate customer records, enter data, and manage financial statements within Google Sheets, QuickBooks, and other systems. This includes updating names, addresses, and important notes or requests.
- Help with basic operational tasks, suggesting and co-creating simple processes and systems to ensure nothing falls through the cracks.
- Manage invoicing, overdue accounts, and collections, including drafting correspondence and contacting delinquent account holders.
- Process accounts receivable/payable and handle payroll in a timely manner.
- Take on special projects with minimal oversight, such as sun setting old payment processors, running reports, contacting customers to update billing information, and following up as needed.
Qualifications:
- Proven experience with QuickBooks is a must.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Customer service orientation with a passion for helping customers.
- Experience with Google Sheets, including basic formulas.
- Ability to multitask and handle variable hours (15-30 hours per week).
Nice to Have Experience:
- Experience managing social media presence, primarily on Instagram, posting before and after photos, and light educational content about Florida plants, weather, and healthy lawns.
- Experience soliciting and responding to Google Reviews.
- Experience in Lawn & Landscaping, basic understanding of common Florida plants.
Compensation:
- $18 per hour during a 90-day trial period, paid weekly as a 1099 contractor. All hours tracked.
- After a successful 90 days, can discuss converting to a salaried position with benefits and paid time off for the right candidate.
How to Apply:
If you're excited about this opportunity and meet the qualifications, please send your resume and a brief cover letter explaining why you're a great fit for this role. To ensure your application is considered, please be sure QuickBooks is mentioned on your resume and complete the QuickBooks skills test. We look forward to hearing from you!
About Us:
Trinity Lawn & Landscape is a family-run business dedicated to delivering high-quality lawn and landscaping services. Our casual and fast-paced environment ensures that we stay organized and provide quick follow-up with our customers.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- Work from home
Experience level:
Shift:
Weekly day range:
Work setting:
Application Question(s):
- What is your favorite plant commonly found in Florida yards?
Education:
- High school or equivalent (Preferred)
Experience:
- QuickBooks: 2 years (Required)
Ability to Commute:
- Saint Petersburg, FL 33703 (Required)
Ability to Relocate:
- Saint Petersburg, FL 33703: Relocate before starting work (Required)
Work Location: Hybrid remote in Saint Petersburg, FL 33703