Member Services Assistant - Front Desk
Job Summary:
This position is the friendly face welcoming all members and guests as they enter the Club. In addition to managing member check in, this person is responsible for ensuring safety compliance in regard to parents and other visitors.
Work Hours & Schedule
- 22.5 hours per week
- Monday-Friday 2:00pm-6:30pm
Duties & Responsibilities:
- Enter and manage membership data and information through data-based program (Y.E.S.).
- Manage membership reporting in collaboration with site leadership and administration as needed.
- Provide information and reports as needed to support grant compliance needs.
- Ensure the safety of the Club by keeping non-members, suspended members, unknown or barred visitors & adults from passing the front counter area without a proper escort.
- Handle member belongings as part of the check-in process.
- Receive membership fees in accordance with policy and procedure.
- Answer telephone calls and disposition as needed.
- Perform administrative tasks as required.
- Other duties as required.
Required Qualifications:
- High school diploma or GED required.
- Minimum one year experience in administrative role, preferably in a youth group setting.
- Good knowledge of Microsoft suite, specifically Word and Excel, required.
- Strong verbal and written communication skills.
- Strong organizational skills.
- Team player with high energy and strong interpersonal skills.
- Reliable transportation, safe driving record, active driver’s license, and automobile insurance
- Position may require standing/sitting for extended periods of time, reaching overhead, above the shoulders and horizontally, bending at the waist, and ability to lift, carry, pull or otherwise move objects up to 20lbs.