A & R Diagnostic, Inc. is hiring an experienced Commercial Restaurant Equipment Service Technician responsible for troubleshooting, diagnosing, and repairing hot side restaurant equipment at our customer locations.
Qualifications
- Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds
- Strong organizational and time management abilities
- High school diploma or equivalent
- Minimum two years of customer service experience
DUTIES:
- Serve as the primary point of contact for customer orders.
- Manage coordination of fulfillment, which includes expediting orders to ensure they are fulfilled properly and on time.
- Collaboratively maintain a reference sheet of customers' special order requirements.
- Verify price accuracy, unit of measure accuracy and cross-reference to item index unique to each customer.
- Support customer service by assisting with consumer calls regarding issues.
- Back-up multi-line phone system and customer service incoming correspondence as needed.
- Provide assistance to others as needed.
- Willing to learn ESC system and Quick Book entry.
Stable customer Base and consistent work! The starting pay is dependent on skills and experience!
A&R Diagnostic Service has been servicing commercial kitchens in the greater Chicagoland area for over 20 years. We are a fast-growing commercial restaurant equipment repair company in the western suburbs servicing Chicagoland and the northern Indiana region. We are a small family-owned company. This is a great learning environment to learn many new skills. We are searching for a self-motivated, organized, energetic employee to join our growing team. We will be willing to train the right person.
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Shift:
- 8 hour shift
- Day shift
- Morning shift
- No nights
Weekly day range:
Work setting:
Language:
Work Location: In person