Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
Join the Revenue Operations team as Revenue Operations Analyst for Customer Support (as part of the wider Customer Success Team)and be an integral part in ensuring our next stage of growth. In this role you will be reporting to the VP of Revenue Operations while supporting the Customer Support Leadership Team and deriving insights from tools such as Freshdesk, Gainsight and Salesforce.com and their surrounding application ecosystem. You will be a key driver in tracking and reporting on weekly, monthly and quarterly metrics for the Customer Support teams against their goals, and you will be building and improving key business processes within the Customer Support and the broader Customer Success Team.