Summary:
The eCommerce Specialist, reporting to the ERP Business Systems Manager, is responsible for the content management, maintenance, upgrades, and facilitation of our eCommerce website (Magento).
This position requires a combination of technical, analytical, database, and website application skills.
Daily activities include both front and backend ecommerce website management, ERP (P21) functions, and managing a large product database.
This position will communicate and work regularly with internal teams to meet company goals and customer needs.
Essential Duties and Responsibilities:
Duties include the following with additional tasks as assigned:
- Maintain product data integrity on both our Epicor Prophet 21 ERP system (P21) and website platform (Magento) displaying on our ecommerce site.
- Maintain product listings in Google Merchant Center, indexing, sitemap, and analytics.
- Maintain the content, product offering, system settings, and SEO of ecommerce website.
- Collaborate with purchasing and all major vendors to update and maintain product pricing and accurate information.
- Work with sales team to set proper aggressive pricing strategies for B2C sales.
- Manage service request tickets with our third-party host for the ecommerce site (Magento) and perform User Acceptance Testing (UAT) as needed for updates.
- Work with our third party hosted partner for ecommerce website (Magento) maintenance: plugins, themes, application, database, upgrades, etc.
- Work on ecommerce orders with inside sales ensuring excellent customer service, accurate pricing, and item availability.
- Gather data from our suppliers to prepare, and import into ecommerce website (Magento).
- Manage product and content postings on eBay and Amazon website sales sites.
- Assist the marketing team with ecommerce strategy, special projects, and vision.
- Perform other duties as assigned by management.
Education/Skills/Experience
Required:
- Associate or Bachelor’s degree in related field.
- 2+ years of professional experience in website management or a related role.
- Above Average Microsoft Excel skill.
- Self-motivated, with strong attention to detail.
- Excellent interpersonal skills along with a professional and outgoing personality.
- Excellent communication, multi-tasking and problem-solving skills.
Preferred:
- Experience maintaining Magento ecommerce store (or related integrated ecommerce website).
- Epicor Prophet 21 (P21) experience a huge plus.
- Microsoft SQL query writing experience.
- Experience with Google digital marketing tools (Google Merchant Center, Google Advertising (PPC), Google Analytics, Google Webmaster Tools).
- Familiarity with front-end programming languages (HTML, CSS and PHP).
Physical Requirements:
- To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.
Anderson Process is an Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you now, or will in the future, require sponsorship for employment status (e.g., H-1B visa status, etc.) to work legally for our company in the United States?
- What is your target compensation for this position?
Work Location: In person