Noble Desktop is a technology training company for adults based in New York. We are searching for a part-time, fully remote, and U.S. based IT support agent to assist with customer tech support, remote tech setup, and related tasks.
Requirements
- 4+ years of experience in remote tech support
- Knowledge of setup and troubleshooting techniques for commonly-used software and applications, including Microsoft Office, Power BI, SQL (PostgreSQL, SQL Server), and the Adobe Creative Cloud
- Ability to communicate effectively with people of all levels of tech savviness
- Availability from 9-11 AM and 5-6:30 PM Eastern time
Job Type: Contract
Pay: $25.00 - $35.00 per hour
Benefits:
Education:
Experience:
- Technical support: 4 years (Required)
Work Location: Remote