Assistant Manager
The Assistant Manager reports to the Property Manager and Regional Manager. This position is responsible for assisting with the day-to-day operations of the property to ensure customer satisfaction, fiscal stability, and good physical condition.
- Assist with leasing; includes the mailing of renewal offers, logging of responses, touring
units and amenities and management of property availability
- Assist with ensuring an accurate record of availability that is compatible with the lease
renewal report
- Approve, enter, and present all rental applications to the General Manager for execution
- Assist with the check-out process; includes accepting keys for departing residents and
performing inspections of vacated units
- Ensure that leases and resident check-ins are accurate and efficient
- Investigate and respond to concerns/complaints from residents; includes reporting to the
Property Manager
- Assist in the preparation of weekly reports related to the property’s performance as
required
- Assist in the development and implementation of advertising/marketing programs to
position the property in the marketplace
- Assist in the development and implementation of resident retention programs
Skills and Knowledge
- 2+ years of leasing experience
- Computer skills and math ability
- Proficient in Microsoft Word, Excel and Outlook
- Knowledge of Yardi is preferred
- Accurate in numerical analysis and transfer of related data
- Accurate in preparation of documents to ensure grammatical and legal correctness
- Ability to follow through with all necessary paperwork and ensure all deadlines are met
- Excellent customer service skills
- Ability to communicate effectively and professionally while operating in a fast paced environment.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person