In 1984, Mountain F. Enterprises, Inc. (MFE) was established in Lotus, California with a goal to provide customers with top-quality Firewood and tree care. As a small residential firewood and tree service, it was not long before Mountain Firewood (original name) realized it was time to expand. Years later, the business blossomed into a full spectrum vegetation management business that specialized in providing services to a variety of customers including federal, state, and local agencies, municipalities, utility companies, timber companies, small landowners, and fire-safe councils.
You can visit our website at www.mtfent.com
MFE is currently seeking Customer Service Representative
Responsibilities:
- Place outbound calls to customers to request access to their property to work on PG&E assets
- Handle customers inquiries with professionalism and efficiency
- Utilize excellent phone etiquette to engage customers
- Perform data entry tasks accurately to update customer information and services
- Communicate clearly and effectively with customers to ensure their satisfaction
Qualifications:
- Prior experience in customer service or a related field is preferred
- Strong phone etiquette skills with experience in outbound calling
- Proficient in data entry tasks with attention to detail
- Ability to analyze customer interactions and provide valuable insights for improvement
- Excellent communication skills to engage with customers effectively
- Sales experience is advantageous but not mandatory
Join our team and be part of a dynamic work environment where your contributions make a difference. Apply now to embark on a rewarding career as a Customer Service Representative at Company!
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Ability to Relocate:
- Folsom, CA: Relocate before starting work (Preferred)
Work Location: In person