This is a remote position.
For over 88 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with over $2.0B in assets, we serve over 64,000 members in more than 1,000 fire departments.
Currently, we have an immediate opening for a Automated Settlement II to join our team! The Automated Settlement II is responsible for general processing of ACH and share draft functions, Direct Deposit distributions, and ATM/Debit/Credit/Shared Branch adjustments, cash settlement, and FRB adjustments, keeping in compliance with NACHA and FRB rules and regulations and within Credit Union established policies and procedures. This position performs with minimal supervision from department management and is responsible for advanced and specialized settlement functions. As needed, this position may provide cross training to other team members or other departments.
Primary Responsibilities:
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Processing ACH and Share Drafts files for members and internal departments. This includes, but not limited to stop payments, reclamations, death notifications, return files, distributions and reconciliation of the general ledger accounts.
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Performing transaction settlement processes such as FRB adjustment, check fraud processing, foreign check collection and deposit chargebacks. Also assisting with domestic wire transfers as needed.
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Maintaining current knowledge of rules and regulations and Credit Union established policies and procedures, recommending changes as appropriate.
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Providing support with the mobile deposit program by reviewing and approving images, making necessary adjustments due to inaccurate mobile deposits, and sending member communications for extended holds.
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Providing support to various departments such as assisting Members, business continuity testing, upgrades, conversions, audits, and other new products/applications. This includes include, but are not limited to, researching and resolving client issues, processing transactions (e.g., return items, overdrafts, adjustments, reversals, deletes, etc.), identifying and troubleshooting systems-related problems and ensuring operational integrity of accounts and processes consistent with CU policies and procedures and legal/regulatory requirements, monitoring processes to ensure accounts are within pre-approved limits and assisting with internal and external audits.
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Participating in special projects, special project teams, and performing other assignments as needed. This includes, but not limited to, basic office functions such as answering phones, assembling reports, scheduling meetings, sending and receiving correspondence, and providing specialized knowledge, skills, or resources to progress the business.
Basic Qualifications:
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Education: High school diploma or GED.
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Experience in one or more of the following: branch office or in automated settlement services at a financial institution.
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Minimum 2 years’ experience working with financial products and services, processing and managing accounts, and researching and responding to a variety of inquiries
Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.