Summary: This position will assist in the Operations department with the goal of learning the transportation industry from various department perspectives.
Essential Duties and Responsibilities:
- Accurately enter customer and load information into AS400
- Provide proof of delivery documents to customers
- Provide load track & trace information to Territory Account Managers, Inside Sales and customers.
- Become familiar with sales/operations territories, freight and load configurations, and the basics of balancing productivity and profitability in load selection.
- Help maintain and update our Dynamics CRM with current customer information.
- Identify load opportunities on various customer TMS (transportation management systems)
- Research, prospect, and organize potential customer leads for our inside and outside sales team.
- Learn the rate quote process and assist with quoting lanes, proposals, and new customer contracts.
- Update shipper and consignee information in our system to give our drivers the most accurate pick up and drop off locations.
- Learn the basics of driver/DOT rules and regulations and how that plays into load selection and dispatch time.
- Assist the Operations team with special projects, as assigned.
Education and/or Experience: Pursuing a degree in business or related field. Customer service experience or training is beneficial.
Special Training: Computer programs such as Microsoft Excel and Word required.
Special Skills: Communication and organizational skills, an attention to detail, and the ability to multitask is required. Engage an outgoing personality. Accustomed to working in a fast pace environment.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Commute:
- Tulsa, OK 74116 (Required)
Ability to Relocate:
- Tulsa, OK 74116: Relocate before starting work (Required)
Work Location: In person