Florida Ankle and Foot Institute
Currently need help Monday in Marathon, Thursday in Key West and Friday in Marathon
Marathon Office: 13365 Overseas Hwy
Key West Office: 3720 North Roosevelt Blvd
Job Title: Receptionist
Pay Range: $14-$16/hour
Part-Time with some flexibility: Roughly 30-40 hours/week.
**Reliable transportation is a must. Our receptionist travels to our Key West office on Thursdays.**
Hours: roughly 8:30am-5:30pm
About You
You are the first person our patients interact with and you always speak in a welcoming tone. You make our patients feel like they have a friend in our office. You can get along with anyone and grumpy people don't ruffle your feathers - in fact, you know just what to say to calm them down and solve their problems.
About Us
We have over 20 years of experience in diagnosing and treating patients from the Florida Keys, South Florida, and from many parts of the country. We use the latest conservative and surgical treatments for medical conditions and surgery of the foot, ankle and lower leg. Our service oriented practice focuses on the impact that foot health can have on overall health. Whether it is a new or pre-existing condition, our board-certified surgeons are committed to understanding pain, how it affects health, and treating our patients with care.
Day to Day Responsibilities
Each day you will have many moving parts to wrangle. You will be responsible for overseeing everything is accomplished with both quality and accuracy on your own tasks in the front office. Below is a snapshot of what you will be doing on a given day:
- Greeting & registering patients
- Answering multiple phone lines, taking messages
- Scheduling appointments for two doctors
- Verifying patient insurance
- Patient billing and health insurance billing while double checking our third party billing agency for accuracy
- Entering correct info into our EHR systems and following all HIPPA regulations
- Scanning, faxing & copying
- Assisting doctors and staff with other tasks and requests as they arise
30-60-90 Day Goals
30 Days
- Total understanding of office shift schedules (We have 3 offices; it can be a little complicated at first)
- Full understanding of our existing processes and procedures
60 Days
- Identifying new ways to streamline front office processes
90 Days
- Implement ideas to streamline front office procedures
- You have earned the respect and trust of the staff and are fully integrated into the team
Your Background Includes
- Customer service experience in person and over the phone
- Scheduling appointments
- Familiarity with medical billing a plus
Sound like a place you’d love to work? Send us your resume to get the process started!
Job Type: Part-time
Pay: $11.00 - $14.00 per hour
COVID-19 considerations:
To keep our staff and patients safe during COVID-19 we are taking extreme precautions and have implemented extra safety and sanitation measures throughout our office. All our procedures have been reviewed and approved by the local Health Department.
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Hours per week:
Job Duties:
- Greeting visitors
- Scheduling
- Correspondence
- Stocking supplies
- Answering and routing phone calls
Typical end time:
Typical start time:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants under 18 years old, provided it is legally allowed for the job and location
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: No less than 30 per week
Schedule:
Application Question(s):
- Our Receptionist travels to Key West on Thursdays, do you have your own reliable transportation?
Work Location: Multiple locations