NO PHONE CALLS PLEASE!
$500 sign on bonus available.
PURPOSE/FUNCTIONS SUMMARY
We are looking for a dynamic and dedicated Inside Sales Customer Support individual to join our team. In this role, you will manage customer interactions, drive sales, and provide exceptional service to ensure customer satisfaction and loyalty. The ideal candidate will be a highly organized, proactive communicator with a passion for helping customers and a knack for sales, adept at managing multiple incoming sales calls and emails.
While manufacturing, customer service, or sales experience is preferred, we are willing to train the right candidate. No prior experience is necessary; we welcome applicants with a positive attitude, a willingness to learn, and a coachable mindset to start their sales and customer service journey with us.
ESSENTIAL FUNCTIONS
- Understands and demonstrates product knowledge and keeps current with knowledge.
- Understands the entire sales process.
- Ability to adapt with a sense of urgency to changing demands.
- Develops meaningful professional relationships with customers.
- Capable of handling multiple projects/priorities simultaneously.
- Provide customers with quotes and proposals.
- Work leads and participate in proactive prospecting campaigns by phone and email.
- Accurately enter sales orders in database.
- Utilize a CRM for sales and history tracking.
- Processes return authorizations.
- Travel to 3 or 4 trade shows annually if required.
- Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Education/Training: High School Diploma or equivalent required.
Experience/Skills: Proficiency in Microsoft Office software. Strong communication skills, highly organized, detail oriented, good time management, and interpersonal skills are required.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Compensation package:
Schedule:
Work Location: In person