Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills.
Responsibilities include:
- Must be fluent in conversational Spanish
- Match, assign and schedule caregivers based on skill level, availability and customer requirements
- Provide superior customer service and compassion for new clients and their families
- Receive and process incoming requests for new home care services
Specific requirements include:
- Superior customer service and strong communication skills (written & verbal)
- Excellent administrative and clerical skills
- Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange)
- Remain composed, professional with a positive attitude under pressure and excel in time management
- Availability for after-hours, weekend and holiday coverage schedule.
Other:
- Troubleshooting and educate staff on how to use our call in & call out system
- Any other duties related to the position.
The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best.
Job Type:
Full-time
What we offer:
- **Supportive management team**
- **Growth opportunities**
- **401K Retirement Benefit**
- **Sick day and PTO benefits**
- ** Employee of the month**
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person