Job Overview:
Shamrock Heating & Air Conditioning, Inc. is one of the leading residential and commercial HVAC companies in the South Jersey area; and has been proudly serving the surrounding communities for over 30 years. We are currently seeking a highly skilled and experienced HVAC Service Manager to join our team. As a HVAC Service Manager, you will be responsible for overseeing the daily operations of our HVAC service department. Your role will involve managing a team of service technicians, ensuring excellent customer service, and maintaining efficient workflow.
Duties:
- Manage and supervise a team of service technicians, providing guidance and support
- Schedule and assign work orders to technicians, ensuring timely completion
- Monitor and maintain inventory levels of parts and supplies
- Oversee the quality of repairs and maintenance
- Handle customer inquiries, complaints, and concerns in a professional manner
- Provide accurate estimates for repairs and communicate with customers regarding pricing and timeline
- Schedule and dispatch calls to technicians each morning and afternoon
- Create PMI proposals when necessary
- Manage clients and develop new HVAC Service Customers
Skills:
- Minimum of 3 years experience as a HVAC Service Manager
- Excellent customer service skills with the ability to effectively communicate technical information to customers
- Effective leadership skills
- Experience in managing a team of service technicians
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Attention to detail and commitment to delivering high-quality workmanship
- Must be proficient with the computer
If you are a motivated individual and possess the required skills, we invite you to apply for this position.
Benefits Include:
-Excellent health insurance - no co-pays or deductibles
-Company paid Life Insurance
-Company paid Flexible Spending Account up to $1,500.00 per year
-401K - Immediate enrollment with immediate match - no vesting schedule
-Eight paid holidays
-PTO
Full Time Position
Job Type: Full-time
Day range:
Shift:
People with a criminal record are encouraged to apply
Experience:
- HVAC SERVICE MANAGER: 3 years (Required)
Work Location: In person