iWest Companies is looking for a team player to fill a unique position in customer service as an Admin Support Specialist. This role has many diverse administrative tasks and encompasses many areas of support.
We want people who will represent our values of extraordinary service, dedication to win-win partnerships, and commitment to ensure excellent service standards. Providing an amazing customer experience is our top priority! Enthusiasm for continuous improvement and personal growth is a must. We want to invest in you!
Duties/Responsibilities:
- Committed to live iWest Core Values.
- Provide exceptional customer service and develop strong internal and external relationships
- Answer phones, assist customers, and direct calls as needed
- Maintain & update schedule for upcoming work
- Assist & support Sales Team, CSR Team, and Special Projects
- Assist & support Final Mile, Design, and Hospitality accounts
- Address and process customer concerns and claims
- Create, process, & file daily paperwork
- Collect Payments and maintain file records
- Maintain a clean and orderly office
- All other tasks and duties assigned
Required Skills/Abilities:
- Customer Service orientation and negotiation skills
- High degree of accuracy, efficiency, and attention to detail
- Excellent verbal and written communication skills
- Punctual
- Team player attitude
- Self-starter with strong organizational skills
- Ability to pass an Agility Test, Drug Screen, and Background Check
- Availability to work Full Time / Monday - Friday 8-5 pm
Education/Experience
- High School diploma with previous experience – preferred
- Knowledge of Computers and Microsoft Systems – required
- Proficiency in Word and Excel – preferred
Position Details:
- Schedule: Monday – Friday
- Compensation: Starting at $25.00 per hour - based on experience
- Benefits: Medical, Dental, PTO, Life, and 401k available upon eligibility
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
Schedule:
Work Location: In person