Experienced IT Support and Project Engineer
Selected as one of the "Best Places to Work in NJ" by NJ Biz!
This position is for a smart, client focused, experienced Network Engineer with Microsoft 365, Cloud, Server, networking and MSP experience.
To apply: Send us BOTH a resume and a cover letter that tells us about you. Mention code word "eagle" in your letter so we know you read this description!
IT Radix provides quality IT support to small and medium businesses in Northern NJ and we are looking for an experienced Tech Engineer with the right skills and character to join our team. We pride ourselves on a great work environment, with an emphasis on teamwork and best-in-class customer service. We create continuous learning opportunities for our team and love to be the best at what we do!
Responsibilities and Duties: As one of our Engineers, you will:
- Manage and support technology for our clients
- Assess client IT needs and issues
- Design and implement new and upgraded technology solutions
- Troubleshoot complex technical problems (networking, cloud, M 365, server)
- Proactively advise, manage and maintain client IT infrastructure
Qualifications and Expertise
- Minimum of 3 years experience providing IT network support and consulting services. If you do not have this experience you will not be considered for this position.
- Experience configuring and troubleshooting firewalls and network switches and wifi devices
- Expertise with Microsoft 365, including Office Suite
- Experience working with SharePoint, OneDrive, Teams, etc.
- Experience configuring and managing Windows server environments, including VMs, Terminal Servers, AD, DNS and Group Policy
- Experience configuring and supporting Windows and Mac desktops and laptops
- Experience with standard IT support applications, including a variety of A/V, backup solutions, VPN and RMM solutions
- Experience with support ticketing systems such as ConnectWise
We’d also love to see some experience with:
- Security Technologies, including web filtering, encryption, etc.
- Project management
Personal attributes:
- Positive
- Outgoing
- Well spoken
- Organized
- Dependable
- Flexible
- Passionate about Client Service
And of course, the basics:
- Valid driver's license and proof of insurance
- Background check and drug screen required
- Reliable transportation
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Include a cover letter that tells us about you. Mention code word "eagle" in your letter so we know you read this description!
Education:
Experience:
- MSP IT Support: 3 years (Required)
Work Location: Hybrid remote in Whippany, NJ 07981