Join a diverse and talented team in Boston
We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.
The Role
Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality. Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards. Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
What to Expect from Your Work Experience
- Be part of a cohesive team with a singular focus on creating the best possible guest experience
- Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
- Be encouraged to demonstrate your professional passion
- Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company
- Be rewarded with market-leading pay and a comprehensive benefit plan
- Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program
- Receive a complimentary meal when at work in our employee restaurant.
Pay for this position is: $17.50/Hour
Learn more about our property and what it is like to work at Four Seasons by visiting:
http://www.fourseasons.com/boston
https://www.facebook.com/FourSeasonsHotelBoston
https://www.twitter.com/FSBoston
http://jobs.fourseasons.com
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application!
Job Type: Full-time
Pay: $17.12 - $17.85 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Hospitality: 1 year (Preferred)
Ability to Commute:
- Boston, MA 02116 (Required)
Ability to Relocate:
- Boston, MA 02116: Relocate before starting work (Required)
Work Location: In person