Job Description:
Our Regional Managers, reporting to an Area Manager, are responsible for managing the successful multi-unit operation of stores in a region. You will be maintaining a culture of exceptional customer service and operational excellence through a group of enthusiastic and motivated District Managers, Store Managers, and Assistant Store Managers. We offer a friendly work environment with great opportunities and benefits, where talented employees can get ahead. Your performance will be measured by the financial results and employee development/engagement in your district.
KEY RESPONSIBILITIES
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Maintain exceptional customer service with every customer in your region
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Oversee and supervise the marketing, customer service, and collection activities of stores in your region
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Hire and train all new District Managers in your region on company products, policies, and procedures
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Audit the stores in your region to ensure that all policies and procedures are followed as outlined by company policy
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Effectively communicate and implement change for all stores in your region
REQUIREMENTS
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Exceptional customer service attitude and people skills
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5+ years of multi-unit management experience in retail, banking, hospitality, customer service, or collections
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Ability to engage, motivate and lead a strong team, while holding employees accountable to results
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Some computer familiarity or skills
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Able to work Monday to Saturday
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High school diploma / GED
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Reliable transportation and valid driver’s license
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Must pass credit, MVR (driving record) and criminal background checks
PREFERRED QUALIFICATIONS
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Retail sales experience (e.g., regional manager, district manager)
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Banking experience (e.g., regional manager, district manager)
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Hospitality experience (e.g., restaurant / hotel / property regional manager, restaurant / hotel / property district manager)
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Customer service experience (e.g., customer service manager)
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Collections experience (e.g., collections manager)
COMPENSATION
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Highly competitive annual salary!
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Ability to earn additional regional performance incentives every month!
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Mileage Reimbursement for travel
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Reimbursement for living expenses when outside of base area
BENEFITS
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Medical, dental, vision
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Voluntary life/ AD&D
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Short-term & long-term disability
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401(k) with company match
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Paid vacation, holidays, and sick time
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Paid maternity, paternity, extended medical leave and jury duty
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Business casual work environment
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Corporate discount program on personal cell phone accounts with select providers
ONE OF THE BEST RETAIL SCHEDULES AVAILABLE
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No Sundays!
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Half days on Saturdays!
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Close early evenings Monday-Friday!
About Cash Store:
Founded in 1996, Cash Store (a Cottonwood Financial brand) is one of the largest privately held retail consumer finance companies in the United States. With our customer-centric focus, we offer an innovative mix of financial products and services through our FinTech (online/digital) lending portal, Cashstore.com, as well as through our 180+ brick-and-mortar retail store locations in multiple states.
We are positioned to grow, our locations are 100% company-owned (no franchises), and we are proud to be an equal opportunity employer.