Full job description
If you have a passion for helping customers, communicate well with others, can learn quickly, and have great computer skills, this is the job for you!
We are currently seeking the right individual to fill a need for an Inside Sales Associate in our Elmhurst location. This position is responsible for interacting with customers through phone and email, creating quotes, and processing orders. As the Inside Sales Associate, you will report to the Sales Manager.
As an Inside Sales Associate, you will:
- Provide ongoing customer support via phone and email to assist new and existing customers with their requests in a timely manner
- Create quotes via our order entry system to send to customers efficiently
- Manage customer orders via the order entry System to ensure efficient delivery of products
- Work closely with other members of the sales team, as well as coordinating with the operations team
- Learn and become proficient in HVAC equipment nomenclature and parts identification
- Take on other duties as needed
A successful Inside Sales Associate will possess the following:
- Ability and willingness to learn
- Great customer service and communication skills
- 1-3 years of inside sales/customer service experience a plus
- Degree in business, communication, engineering, or related field a plus
- Demonstrate active listening skills to add value to customer and internal interactions.
- Ability to learn and manage several different computer applications
Our Benefits
We are dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings.
We offer a competitive benefits package that includes medical, dental, vision, short-term disability, life insurance, long-term, and a 401(k) program with company matching!
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Supplemental pay types:
Weekly day range:
Work setting:
Application Question(s):
- Do you have HVAC product knowledge?
Experience:
- Customer service: 1 year (Required)
Work Location: In person