Located at the heart of Lady Bird Lake and the Austin Skyline, The Loren Hotel at Lady Bird Lake, an internationally recognized luxury hotel, brings a sophisticated and understated level of luxury to Austin. Offering unrivaled views of Lady Bird Lake and the Austin skyline, The Loren provides discerning guests with the ultimate experience in luxury and Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities are the perfect complement to our indoor-outdoor environment, uniquely situated within Austin's most beloved green space.
Reporting to the F&B leadership team, the restaurant server will ensure that all guests are treated warmly and provided with luxury service in addition to standard food service duties.
Responsibilities:
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Strong knowledge of the food menu, wine list, and mixed drinks list.
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Confidence in answering any guest questions regarding the menus.
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Participate in all aspects of the dining room service as needed.
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Completes opening and closing lists as needed.
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Attend all hotel required meetings and training.
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Focus on guest satisfaction.
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Provide excellent customer service by being readily available/approachable for all guests.
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2 years of serving experience in a high volume or luxury setting.
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Experience working in high-end hotel outlets environment preferred.
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Availability to work nights, weekends, and holidays.
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Ability to take ownership of issues.
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Ability to embody and impart The Loren’s unique culture to all associates.
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Strong verbal and written communication skills in English.
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Maintain a professional attitude and appearance.