Minimum Qualifications
- High School Diploma or GED
- One (1) year of experience in hospital third party billing and account follow-up.
- Current experience with a hospital revenue cycle system.
Preferred Qualifications
- One (1) year of experience in hospital third party billing and account follow-up within a multi-hospital system.
- Bilingual
Knowledge, Skills, Abilities and Other Characteristics
- Knowledge and familiarity with billing hierarchy levels and order of facilitation.
- Knowledge of compliance and regulations for billing and collection practices set forth by local and federal government and any other governing agencies.
- Knowledge of billing and collection processes in a hospital environment.
- Knowledge of Microsoft Office Suite.
- Knowledge of a hospital revenue cycle system.
- Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.
- Strong interpersonal and customer service skills.
- Demonstrate good phone and email etiquette skills with strong response times both on the phone and electronically.
- Demonstrate good computer and typing skills to support thorough documentation of phone call.
- Demonstrate analytical, problem-solving, critical thinking, and conflict resolution skills.
- Demonstrate attention to detail, accuracy and precision.
- Ability to prioritize, plan, and organize projects and tasks.
- Ability to multi-task and meet deadlines in a fast paced and stressful environment.
- Ability to adhere to department policies and standards utilizing best practices.
- Ability to maintain a professional demeanor and composure when challenged.
- Ability to function autonomously and as a team member in a multidisciplinary team.
- Ability to perform accurate and reliable mathematical calculations.
- Ability to see and hear clearly (including with correction).
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health & Hospital System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
To take advantage of the preference a Veteran must:
- Meet minimum qualifications for the position.
- Identify self as a Veteran on the employment application by answering "Yes" to the question, "Are you a Military Veteran?"
- Attach a copy of their DD 214, DD 215, or NGB 22 (Notice of Separation) at time of application filing. Please note: If you have multiple DD 214's, DD 215's, or NGB 22's, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.
OR
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Benefits Package
- Medical, Dental, and Vision Coverage
- Basic Term Life Insurance
- Pension Plan
- Deferred Compensation Program
- Paid Holidays, Vacation, and Sick Time
- You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/
- Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
- Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
- CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER