Join our dynamic High-Producing Real Estate Team as a Customer Service Specialist, where you're not just starting a job, but launching a career and making an impact. We're seeking a dedicated individual who is passionate about delivering excellence and precision in every aspect of customer operations within the vibrant world of real estate. This is your chance to become part of a team that values hard work, dedication, and a commitment to excellence.
Key Responsibilities:
- Proactively make outbound calls to prospect for new clients daily, utilizing a variety of lead sources.
- Respond promptly and professionally to inbound inquiries.
- Efficiently schedule appointments and manage calendars for optimal client engagement.
- Conduct diligent follow-up with leads to nurture relationships and secure appointments.
- Meet and exceed daily activity standards to contribute to the company's goals.
- Uphold our company's reputation by representing it in a professional and ethical manner at all times.
- Thrive in a fast-paced work environment, readily accepting the challenges and dynamics inherent to real estate.
Desired Skills and Traits:
- Organization and Attention to Detail: Highly organized, systematic, and detail-oriented approach to tasks.
- Teamwork and Service Orientation: Strong inclination towards customer service and teamwork.
- Technical Proficiency: Skilled in Google Suite and adept at using multiple monitors and systems for efficient multitasking.
- Communication: Exceptional communication skills, both written and verbal, enabling effective and professional interactions with customers, team members, and vendors.
- Adaptability and Learning: Quick to learn, able to memorize and apply scripts, and eager to absorb new information and adapt to changing processes.
- Rapport Building: Excellent listening and conversation skills, creating comfort and familiarity with customers.
- Time Management and Multitasking: Superior ability to manage time effectively and multitask with ease.
- Positive Attitude: Maintains a positive outlook, steering clear of gossip and contributing positively to our supportive work environment.
Why Join Us?
We offer a supportive, engaging, and dynamic environment where you can truly develop your career, be recognized for your achievements, and be an integral part of our growth story. If you're ambitious, adaptable, and align with our values and skills, we would love to hear from you.
Availability:Hours Of Operations run Monday through Sunday, 8:00 AM to 8:00 PMWeekend availability required, must be available to work during any hours of operationsPosition is in-office only
Compensation:$16 per hour + monthly bonus after training is completed and KPIs are met. Annual Earnings with Bonus included range between $45K-$60K
Apply Now
Ready to contribute to our team's success and grow with us? Please send your resume and a cover letter detailing why you're the ideal candidate for the Customer Service Specialist role by applying . We're excited to hear from you!
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
Compensation package:
- Bonus opportunities
- Performance bonus
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you available to work weekends?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Ability to Relocate:
- Shavano Park, TX 78231: Relocate before starting work (Required)
Work Location: In person