Office Help: Customer Billing and Service, Some Crew and Project Coordination
Myron Royce Gardens Inc. has been installing and maintaining beautiful landscapes since 1995. Our Landscape Maintenance department is growing and we need additional help in our office.
Duties and Skills Needed
1. Billing Landscape & Maintenance Jobs– Invoice review
Good judgment, Following billing rules with an eye on being fair to the company and the customer. Catch billing mistakes before the bills go out to avoid customer “calls & complaints” about the bill they received.
Catch missing dollars
2. Office work Assistant
Help answering customer phone calls
Various office related tasks
Work Errands
3. Crew Supervision
“Mom” to the landscape and maintenance crews
Follow through on the landscape crews' jobs, finishing tasks quickly, 100% done,
Do the same for Maintenance Crews helping them “Finish, 100% done, No Call Backs, Paperwork complete.”
Route efficiency
Getting lists completed within schedule dates
4. Follow Through
Follow through to 100% Done
Follow through on Crews completing assignments
Follow through on Repairs, small things… and get route efficiency.
Follow through on status updates
Accountability
5. Projects Management
Help oversee miscellaneous “To do projects” & Follow Through
Help do some of the work also. (ex. taking the pressure washer hoses to Lowe's, shop at Walmart for supplies, order supplies online from Sam’s club for delivery etc.)
Make sure “sample plants” get planted tagged, diagrammed for future evaluation.
Planting, watering, deer control on the property at the House Gardens.
6. Managing Systems
Systems and Checklist, organized and easily followed by anyone.
Use the systems in place, Refine and Add systems, Add checklists, and follow through.
(for example Trailer list of seals needed, brake pads, some are annual, some are as needed - make 1 trip, get supplies… do all maintenance… save $40.00 x 7 trips = $280.00 savings)
Organization , create and maintain systems to reduce costs, and create efficiency
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Ozark, MO 65721 (Required)
Work Location: In person